HELP & FAQs
If there's anything we can assist with, please don't hesitate to email us at customercare@roccanskin.com
EXFOLIATING MITT
Rinse: Start by rinsing or soaking in warm water.
EXFOLIATE: Wear the ROCCANSKIN Exfoliating Mitt and gently EXFOLIATE in back and forth motion.
Glow: After exfoliating, thoroughly rinse off to remove dead skin cells.
Use once a week for deep exfoliation.
The Exfoliating Mitt is designed for and tested on body skin. If you choose to use it on your face, apply very gentle pressure. Avoid using it on sensitive, sunburned, damaged, or irritated skin.
The Exfoliating Mitt is suitable for all skin types. However, do not use it on damaged or broken, irritated, or sunburned skin.
Avoid pressing too hard or scrubbing excessively. The mitt is designed to do its job. The key is to flatten your hand on your skin and use the weight of your hand to exfoliate gently.
It depends on the area you're treating. For areas with less hair, like legs and arms, exfoliating first will result in a closer shave. However, for areas with more hair, such as armpits or private areas, shaving first will provide better exfoliation.
No, the Exfoliating Mitt is designed to exfoliate the skin surrounding body hair, but it does not remove or affect the body hair in any way.
Absolutely! Keratosis Pilaris occurs when keratin clogs the hair follicles, leading to tiny rough bumps. Regular exfoliation is effective in softening the texture and reducing the appearance of KP.
Absolutely! Acne forms when sebum, dead skin cells, and bacteria mix, leading to inflammation. Exfoliating is effective in removing the dead skin cells that bacteria feed on and helps unclog the pores. Regular exfoliation can also prevent future breakouts.
Yes, you can! Just like a loofah or rag, you can use it with your favorite body wash. This is different from deep exfoliation where dead skin cells roll off, but it will make your shower gel exfoliating. Another benefit is that it gets rid of body odor better than a loofah. Just make sure that you use a separate exfoliating mitt for deep exfoliation because the body wash can seal the texture. You can also use our Exfoliating Shower Net for body wash.
You can use the mitt with shower gel once a day.
It's safe on fully healed tattoos. Exfoliation targets the very upper layer of dead skin cells in the stratum corneum. Under that is the epidermis and even deeper is the dermis where tattoos are placed. Exfoliating enhances the clarity and brightness of tattoos.
Do not to exfoliate freshly-inked tattoos. Follow the instructions of your tattoo artist.
Yes! Weekly exfoliation offers spa-level treatment to get rid of dead skin cells. The unique texture of our fabric exfoliates dead skin cells that may remain even when using washcloths daily.
The ROCCANSKIN® Exfoliating Mitt stands out due to its unique texture, which effectively causes dead skin cells to roll off the skin. In contrast, a rag or loofah typically only washes the skin without deeply removing dead skin cells, often leaving the skin ashy when it dries. The Exfoliating Mitt, on the other hand, eliminates dryness and ashy skin. Even without using lotion or oil, you'll enjoy a natural, healthy glow.
The textured fabric of the ROCCANSKIN® Exfoliating Mitt feels just like a body scrub, yet it has a better grip to exfoliate more body parts, like the ears, private parts, and does not melt or fall out of your hands like a body scrub. Dead skin cells get deeply exfoliated instead of buffed superficially, and using body oil after exfoliating makes it absorbs better. The mitt has no micro-beads that endanger ocean life, and is feather-light, preventing a TSA liquid allowance addition, so your skin can glow around the globe.
Absolutely! Anyone with skin, including men, can benefit from exfoliating. Using the Exfoliating Mitt will leave you feeling incredibly fresh. Enhance your shower routine by incorporating the Exfoliating Mitt with your body wash. Fun fact: In Morocco, there are men's hammams in every neighbourhood where men of all ages visit to exfoliate their skin and leave feeling refreshed.
If your dematolatist gives you the okay to exfoliate. Make sure to properly rinse or soak skin and scrub very lightly. We've had great feedback from customers with Psoriasis but always do a small patch test.
The fabric of the ROCCANSKIN® Exfoliating Mitt is biodegradable viscose. The elastic band is constructed of premium spandex, and the hook is made of polyester.
Our ROCCANSKIN® Exfoliating Mitt is meticulously designed. Our luxury-grade elastic band and non-bleeding fabric set us apart from mass-produced brands on the market. Quality is our priority, and we stand behind our guarantee: If you're not completely satisfied, we provide a replacement.
Yes, ROCCANSKIN® is 100% vegan and cruelty-free now and will be in the future when we bring out new products.
SHIPPING
We currently offer free shipping on all orders within the United States.
Yes! We currently offer complimentary shipping on orders $70+. For orders under $70 there will be a $10-16 shipping fee
RETURNS
We honor full refunds for returns within 30 days of delivery. Please contact customercare@roccanskin.com to further assist you.